SEAMAIL Setup Guide

SEAMAIL Setup Guide: Step-by-Step Instructions for Your Devices

Welcome to SEAMAIL! This guide provides clear instructions on how to add your SEAMAIL account to various email clients and devices. Please note that some limitations may exist with certain platforms.

Setting Up Your SEAMAIL Account

Our standard and premium SEAMAIL mailboxes offer both POP3 and IMAP connections for accessing your email from various devices. We strongly recommend using IMAP for the following benefits:

Synchronized Experience: IMAP allows multiple devices (phone, tablet, computer) to connect to the same mailbox simultaneously. Changes made on one device (like deleting a message) will automatically reflect on all others.

Understanding Setup Variations: Different devices and email clients may have slightly different terminology or setup processes. Refer to your device's or program's help section for specific instructions, but here's the essential information you'll need:

Account Setup

Account Type: Choose IMAP.

User Name: Your full SEAMAIL address 

Password: Your SEAMAIL mailbox password

IMAP Settings

Incoming IMAP Server: imap.extendcp.co.uk

Incoming IMAP Server Port: 993

Incoming IMAP SSL: SSL/TLS

Incoming IMAP Authentication Type: Password

Outgoing Mail Server: mta.extendcp.co.uk

Outgoing Mail Server Port: 587

Outgoing Mail Server SSL: STARTTLS

Outgoing Authentication Type: Password

POP3 Settings (If Necessary)

Incoming POP3 Server: pop3.extendcp.co.uk

Incoming POP3 Server Port: 995

Incoming POP3 SSL: SSL/TLS

Incoming POP3 Authentication Type: Password

Outgoing Mail Server: mta.extendcp.co.uk

Outgoing Mail Server Port: 587

Outgoing Mail Server SSL: STARTTLS

Outgoing Authentication Type: Password

Note: Older email setups using mail.yourdomain.com or mailXX.extendcp.co.uk are still valid. However, we strongly recommend using the settings above for new setups or if you're experiencing connection issues.

iPhone

Native iPhone Mail App:

Go to Settings > Mail, then tap Accounts.

Tap Add Account > Other > Add Mail Account.

Enter your name, SEAMAIL address, password, and a description for your account (optional).

Choose IMAP (recommended) or POP3 - see section 1. Contact SEAMAIL Support at contact@sealandgov.org if unsure.

Enter the Incoming and Outgoing Mail Server information provided in section 1.

Tap Next, then Save.

Gmail App (iPhone):

Go to your Gmail app > Click user icon in the right corner > Scroll to ‘Add another account’ > Choose ‘Other (IMAP)’ > follow the IMAP Settings in section 1.

Outlook App (iPhone):

Currently not fully supported. Please use the Gmail App or a different email client.

Android

Gmail App (Android):

Go to your Gmail app > Click user icon in the right corner > Scroll to ‘Add another account’ > Choose ‘Other’ > Add your SEAMAIL email address > Choose Personal (IMAP) > Add your SEAMAIL password > Change the Incoming ‘Server’ to imap.extendcp.co.uk > Chnage the Outgoing ‘SMTP Server’ to mta.extendcp.co.uk (or follow the IMAP Settings in section 1).

Outlook App (Android):

Currently not fully supported. Please use the Native Android Email App or a different client.

Desktop

Outlook Desktop App:

Old Outlook: Certificate installation may be required if a pop-up with a requirement to install the certificate appears. Contact SEAMAIL at contact@sealandgov.org if you need support.

New Outlook: Requires sync with Outlook Cloud. Contact SEAMAIL at contact@sealandgov.org if you need support.

Gmail on Browsers

Limited functionality. You can receive emails but sending directly from browser-based Gmail is not fully supported.

Desktop Mail (Windows)

Note that this will be phased out by Outlook. Refer to the Desktop Outlook setup instructions above.

Important Notes

SEAMAIL Support: For SEAMAIL - specific server information, certificates, or additional troubleshooting, please contact SEAMAIL support at contact@sealandgov.org.

App Updates: Email apps are frequently updated. These instructions are accurate as of March 13, 2024. If you encounter issues, please check for updates or contact SEAMAIL Support.

Additional Tips

Recommended Clients: Based on current compatibility, the following are generally best for your SEAMAIL:

iPhone: Native Mail App

Android: Gmail App

Desktop: Outlook (new or old)

Alternative Clients: Explore other email clients that might offer broader compatibility, or contact us if you need further support.

We're Here to Help

SEAMAIL aims to provide the best possible email experience. If you have further questions, please don't hesitate to reach out to our support team at contact@sealandgov.org!